Privacy & Cookies

This Privacy and Cookies Policy is designed to inform you about our practices regarding the collection, use, and disclosure of information that you may provide to us, M&G Real Estate Limited via (the "Website").

The Website is owned by M&G Real Estate Limited, a company incorporated in England and Wales with registered number 3852763 whose registered office is at 10 Fenchurch Avenue, London, EC3M 5AG and is managed by CBRE Limited, a company incorporated in England and Wales with registered number 03536032 who registered office is at St Martin's Court, 10 Paternoster Row, London, EC4M 7HP. References in this policy to 'us' or 'we' are references to M&G Real Estate Limited, CBRE Limited or M&G Real Estate Limited's affiliates/group companies.

The use of, and access to, the pages of the Website are subject to this Privacy and Cookies Policy in addition to the Website Terms of Use (together the "Terms"). By using the Website, you agree to be bound by these Terms.

We may revise this Privacy and Cookies Policy from time to time and such revision will take effect when it is posted on this Website. We therefore encourage you to check this page frequently for posted revisions regarding the way in which we collect and use your personal data.

Personal Information

We collect certain personal information that you provide to us when, for example, you register to use the site, such as your name, address and contact details ("Personal Information").

Use we make of your Personal Information

  • If you provide Personal Information about yourself (such as your name, address, telephone number) by completing an Online Registration Form, by emailing us or otherwise by voluntarily telling us about yourself or your activities, we will collect and retain that Personal Information.
  • If you complete the Online Contact Form or send us an email we will use the Personal Information to provide the information you have requested or, if you have consented to us doing so, other information that we believe will be of interest to you.
  • If you have asked us to contact you with advice or information, we will use your Personal Information to contact you in the manner (if any) specified on the Online Registration Form or communication from you.
  • Occasionally we may use your Personal Information to notify you about important changes to the Site, new services we will be providing, events or articles or other information we think will be of interest to you.
  • Where you have provided your consent for us to do so, we may use the Personal Information for marketing purposes and market research. This will help us improve our services and the content of the Site.
  • We may also use your Personal Information for identifying shopping trends and demographics to improve our marketing strategy.

Sharing your Personal Information

  • We may share your Personal Information with our other Group companies, agents and business partners as set out in the registration form.
  • We will NOT sell your Personal Information to, or otherwise share your Personal Information with, other unrelated companies.

Storing your Personal Information

All information you provide to us is stored on secure servers located within the EEA. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect the information we store about you, we cannot guarantee the security of any information transmitted via our Website; any transmission is at your own risk.


The Website uses cookies to distinguish you from other users of the Website, improve your user experience and allow us to improve the Website.

Many websites use cookies in order to improve a user's experience by allowing that website to 'remember' you. If a website doesn't use cookies, it will think you are a new visitor every time you move to a new page on the site - for example, when you enter your login details and move to another page it won't recognise you and it won't be able to keep you logged in.

Cookies can either last only for the duration of your visit (using a 'session cookie') or remain on your device for repeat visits (using a 'persistent cookie'). Cookies served by us while you are on the Website are called "first party cookies". Cookies served by other companies that are not operating the Website are called “third party cookies”. So, we may allow Google to set a cookie on your browser while you visit the Website, which would be a third party cookie.

Your choices

You have the right to choose whether or not to accept cookies. Use of our website does not require the acceptance of cookies and you will be able to read and view all the information we have if you choose to reject them. However, interactive features of the Website, such as competition entries and event bookings, will require you to sign in and will require the acceptance of our cookies as described above.

If you want to block cookies then you can do this through your browser via the Help function.

You can also visit and for further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them.

Cookies we use

When you register details on the Website, for example to enter a competition, we set a cookie that allows us to identify you as you browse the Website. This 'essential cookie' will be removed by your browser when you close the window, unless you tick the option to allow us to 'remember you' on your next visit. It must be accepted by your browser if you wish to sign in and use the personalised features of the Website.

We also use cookies on this website to track the performance of the Website via Google Analytics. These cookies help us to understand how to improve the website content for the benefit of all visitors. When you sign in or register to use the Website (e.g. to enter a competition) a cookie is set to allow us to identify you as you browse the Website.

Third Party Cookies

Sometimes we use third party websites (e.g. Facebook, Twitter, YouTube) to embed photos and video content into our web pages. Pages with this embedded content may set cookies from these websites onto your device.

When you use one of the social website share buttons, a cookie may be set by the service you have chosen to share content through.

We do not control the application of these cookies, and recommend that you check the relevant third party website for more information about these before using such services.

Our website does not include any advertising services that would be able to profile you, perform behavioural analysis or use your visit to our site to deliver targeted advertising. However, we do include Facebook, Twitter and other third party social networking tools that may set their own cookies in order to remember who you are and what you've been doing. These services cannot access any of the personal information you have provided to us.

The following table sets out details of some of the specific cookies that we use on the Website, and why we use them.

Cookie Description
These cookies enable the function of Google Analytics. This helps us report and analyse visitor information such as visitor numbers, unique visitors, page views, traffic source and session times. This information helps us to improve our Website and provide relevant information and campaigns.
These cookies gather general information and do not store any confidential information.
These cookies are used by Google to store user preferences and information when viewing pages with Google maps.

Data Security

We aim to maintain the reliability, accuracy, completeness and currency of personal data held by us and to protect the privacy and security of our databases. Our servers and databases are protected by industry standard security technology. Although we cannot guarantee against any loss, misuse, unauthorised disclosure, alteration or destruction of data, we take all reasonable steps to prevent this from happening.

External Websites

Please note that other sites to which this Website may be linked are not covered by this Privacy and Cookies Policy. You acknowledge that your access of such websites will be subject to the relevant third parties terms and conditions and that any information you provide to such third parties may be subject to their own privacy policies. We are not responsible for the privacy practices or content of such websites. In addition, we have no control over how such information is used and, as such, any course of action you have regarding any alleged misuse of such information must be against the relevant third party.

Requests for details of personal data held

You may at any time request a copy of the personal data we hold about you, opt-out of receiving any of the information we may send you, or request the correction or removal of any information that you believe to be inaccurate. Such requests, together with any other queries you may have in relation to your personal data, should be emailed to

In addition to this Privacy and Cookies Policy there may also be specific and additional terms that apply to certain sections of the Website. We recommend that you review them where they appear. In the unlikely event of any variation as between this Privacy and Cookies Policy and the specific and additional provisions, the specific and additional provisions will prevail.